Hamburger Menu visible but cant click - Forum | JoomShaper
Solved Helix Framework

Hamburger Menu visible but cant click

Asked by Marie-Claire 1 year ago Last activity 1 year ago

Hi,
My hamburger menu is visible on mobile devices but its not clickable. Can you advise what i can do to fix this?

Many Thanks

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

Some caching issue. Please marked the issue as solved.

4 more replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Marie-Claire Asked this

ok great thank you. Credentials are below.

Atick Eashrak Shuvo Staff

Please check now.

Marie-Claire Asked this

thats working now - thank you for your help. What was the issue?

Log in to reply.