No email order from easy store - Forum | JoomShaper
Staff replied EasyStore

No email order from easy store

Asked by Jose I Zuniga 1 year ago Last activity 1 year ago

im not receiving email for any orders going through easystore. please help. email seems to be working when i test it on joomla global settings but im getting error on easystore side. i already verified email address was correct but still happening.

thank you.

2 replies

Ofi Khan Staff

Hello Jose I Zuniga,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

I have tried to send a test email from EasyStore Email Notification settings but got this error:

could not instantiate mail function

Please talk to your hosting provider and enable PHP mail function.

Best regards

Ofi Khan Staff

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