Product Options aren't relating to checkout cart. - Forum | JoomShaper
Staff replied EasyStore

Product Options aren't relating to checkout cart.

Asked by Morris Anderson 1 year ago Last activity 1 year ago

The product options are working perfectly fine on the mobile phone but are not even clickable on any desktop screen. It's visible that the options "Large" and the orange icon were selection but what was put in the checkout was the default options for "Small" and the color red.


https://dracodrop.info/nextcloud/index.php/core/preview?fileId=32206&x=3408&y=2130&a=true&etag=905e2c3ac3b65a66893fa1a9282837f7

Hopefully these images show up to see the issue in the cart still showing the red option.

1 reply

Ofi Khan Staff

Hello Morris Anderson,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please talk to your hosting provider. If you have Dynamic Caching enabled on the server, then disable it. Then check your issue.

Best regards

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