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EasyCart Product Options Not Selecting

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Morris Anderson

EasyStore 11 months ago

When going to the products and selecting a product, easycart will take you to the page and all that products options are available. You can select the product and the desired option shows selected. However, it remains as the default option regardless of which option is chosen. When choosing checkout, the default options are still the only items added to the cart. We are not sure if this is an option we've setup or if this is a little error in the code.

Easy cart has improved a lot. Just a few more little things to work on. Overall, we've been very happy with Easycart.

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2 Answers
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Stuart Clark
Accepted Answer
11 months ago #172958

Confirmed that I can replicate the bug you're seeing on this product: https://niptees.com/pasties-product-page/printed/trump-heart-text

However, I don't get this issue on my test site: https://test.dilligaf.shop/shop/apparel/great-tits-t-shirt

UPDATE: Having done some further testing, I can sort-of recreate the bug on my site if I click "Add to Cart" before the site has finished re-loading after selecting a colour (it swaps the image loaded as well). Waiting a few seconds before clicking Add makes my site work correctly.

On your site, the variants are being displayed in the URL as "?variant=undefined" - this I think is where the error is coming from.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 11 months ago #172996

Hello Morris Anderson

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.

Best regards

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