Impossible to delete Products catégories in the Easystore - Forum | JoomShaper
Solved EasyStore

Impossible to delete Products catégories in the Easystore

Asked by Deleted user 1 year ago Last activity 1 year ago

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff

We sincerely apologize for the inconvenience. The issue has been identified and will be resolved in the upcoming update. Thank you for your patience and understanding.

4 more replies

Atick Eashrak Shuvo Staff

Hello José,

Thank you for reaching out and I apologize for the inconvenience you’ve encountered.

I have reviewed the issue, and indeed, there seems to be a problem preventing the deletion of certain categories. I have informed the developer about this, and it will be addressed in a future update.

In the meantime, if you no longer need the category, you can remove it entirely from the system as a temporary solution.

Thank you for your patience and understanding.

Best regards

Deleted user Asked this

hello, Thank for your answer.
Yes i desactivated it, but the categories apprears in the list, (even if desactivated), when i create a new product and when i have to select the category... thats why i asked.

So how can i remove it from the system ?

Atick Eashrak Shuvo Staff

Please check the hidden content

Deleted user Asked this

yes it is what i have done, and where the problem is, they are not deleted...

Deleted user Asked this

thank you, good, i ll wait for the update : )

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