Impossible To Delete Products Catégories In The Easystore - Question | JoomShaper
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Impossible To Delete Products Catégories In The Easystore

J

Jose

EasyStore 6 months ago

Hello,

Ive catergries I apparently can't delete, when i want to delete it, thaey stay in the basket...

I've looked if there is stll products linkt to it, bo no.

Any ideas ?

https://ibb.co/MmmRn23 https://ibb.co/WNpcVt41 https://ibb.co/Fk1DwWQv https://ibb.co/23R5RkXn

Thanks you

José

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #189570

We sincerely apologize for the inconvenience. The issue has been identified and will be resolved in the upcoming update. Thank you for your patience and understanding.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #189451

Hello José,

Thank you for reaching out and I apologize for the inconvenience you’ve encountered.

I have reviewed the issue, and indeed, there seems to be a problem preventing the deletion of certain categories. I have informed the developer about this, and it will be addressed in a future update.

In the meantime, if you no longer need the category, you can remove it entirely from the system as a temporary solution.

Thank you for your patience and understanding.

Best regards

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J
Jose
Accepted Answer
6 months ago #189458

hello, Thank for your answer. Yes i desactivated it, but the categories apprears in the list, (even if desactivated), when i create a new product and when i have to select the category... thats why i asked.

So how can i remove it from the system ?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 months ago #189470

Please check the hidden content

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J
Jose
Accepted Answer
6 months ago #189526

yes it is what i have done, and where the problem is, they are not deleted...

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J
Jose
Accepted Answer
6 months ago #189572

thank you, good, i ll wait for the update : )

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