Solved Templates

RENTAL offcanvas menue iPhone issues

Asked by OASE Software GmbH 5 years ago Last activity 5 years ago

Hi Support-Team,

I recently build a new page with the RENTAL Template. With this template in combination with offcanvas menue and iPhone there are 2 issus.

1.) The burger-menu symbol sometimes has to be hit twice with the finger in order to get the menue opened. On Android it is working perfectyl with the first hit. Maybe an css issue in combination with Safari browser on iPhones?

2.) This affects all devices. When the menue is open to see the sub menu entries you have to tap on the arrow in front of the main menu text which is not very easy to hit. It would be better if the entire line - arrow and text - would be clickable to get to the sub menu items.

Thanks in advance
René Glanzer

Accepted answer

Marked as the solution

Toufiq Senior Staff

5 years ago

Sorry to say that, the entire menu title is not possible to clickable for expand sub menu. Thanks

5 more replies

Toufiq Senior Staff

5 years ago

Hi there,

Thanks for contacting us. Please check & let me know.

-Thanks

OASE Software GmbH Asked this

5 years ago

Hi Toufiq,

I deleted the cache of the iPhone for this domain and tested again.

Issue 1) The menu still sometimes have to be hit tiwce o more in order to open it. For example i navigated to "Preise"->"Saison 2021". On this site i scrolled down a few pages. Then right the way back up to the top of the page. Then when the iPhone still is showing the right scrollbar the menu item seems not to be clickable. But as I mentiond not all the time.
So this issue isn't fixed.

Issue 2) I saw you moved the text away from the arrwos, so that the arrows are easier to hit. But is it not possible to make the text clickable as well? Because we are aware of linking the main menue entry to an page. So when a main entry has subentries the mainentry will never be lead to a page. We do this to prevent problems on mobile devices.
So it would be great if also the text will be clickable and the text moves back to the arrow as it was before.

With kind regards
René Glanzer

OASE Software GmbH Asked this

5 years ago

I solved point 1 myselfe by moving it away from the right hand end of the screen.

But point 2 with the arrows is still open. Is there a possibility, that the entire text of the menu point will be clickable not only the arrow?

Thanks in advance
René Glanzer

OASE Software GmbH Asked this

5 years ago

Hi Toufiq,

sad to hear that, but thank you for the information.

With kind regards
René Glanzer

Toufiq Senior Staff

5 years ago

You are most welcome & Thanks

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