hi
when i try to drop en image i have this error
VM3813:1 Uncaught SyntaxError: Unexpected token 'F', "Field 'des"... is not valid JSON
at ce.parse [as parseJSON] (<anonymous>)
at Object.success (script.js:164:22)
at c (jquery.min.js?3.7.1:2:25304)
at Object.fireWith [as resolveWith] (jquery.min.js?3.7.1:2:26053)
at l (jquery.min.js?3.7.1:2:77782)
at XMLHttpRequest.<anonymous> (jquery.min.js?3.7.1:2:80265)
what should i do ? Hi there!
Sorry for your experience.
Would you please share more details, such as version and other system specifications of yours? I have just tried to upload images in SP Easy Image Gallery, but it is working fine at my end.
It will be better to have your admin access in the hidden content box.
Best Regards
hi
this all my access information , you can plz login and see by your self
hi , do we have any update
Hello,
Sorry for the delayed response.
I'm checking your issue. I need more time to find out the reason behind it, as the SP Easy Image Gallery is working perfectly at my end. There is something wrong with your site; that's what I needed to check.
Best regards,
ok , thank you so much
hi , do we have any update
Hi,
May I take an Akeeba backup of the site?
yes , sure , you can do what you need
Thanks!
Can I have your database access? Were there images in your albums before? If I remove tables from the database, would it cause any loss of data for you?
Best Regards,
Sure No problem the albums image is just test image and i gave access for the data
Thanks!
Link to the database, please?
ok
Actually I meant to say, where I need to put the credentials of your cPanel user?
in
Sorry but this is clearly not your cPanel address!
sorry , i made a mistake it
Thanks!
Please check now and let me know.
