SP Easy Image Gallery - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →
Back to the questions

SP Easy Image Gallery

T

TKIF2016IT

Extension 5 months ago

hi when i try to drop en image i have this error

VM3813:1 Uncaught SyntaxError: Unexpected token 'F', "Field 'des"... is not valid JSON at ce.parse [as parseJSON] (<anonymous>) at Object.success (script.js:164:22) at c (jquery.min.js?3.7.1:2:25304) at Object.fireWith [as resolveWith] (jquery.min.js?3.7.1:2:26053) at l (jquery.min.js?3.7.1:2:77782) at XMLHttpRequest.<anonymous> (jquery.min.js?3.7.1:2:80265)

    what should i do ?
0
17 Answers
Order by
Oldest Newest Votes
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #191853

Hi there!

Sorry for your experience.

Would you please share more details, such as version and other system specifications of yours? I have just tried to upload images in SP Easy Image Gallery, but it is working fine at my end.

It will be better to have your admin access in the hidden content box.

Best Regards

0
T
TKIF2016IT
Accepted Answer
5 months ago #191873

hi this all my access information , you can plz login and see by your self

0
T
TKIF2016IT
Accepted Answer
5 months ago #192115

hi , do we have any update

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #192173

Hello,

Sorry for the delayed response.

I'm checking your issue. I need more time to find out the reason behind it, as the SP Easy Image Gallery is working perfectly at my end. There is something wrong with your site; that's what I needed to check.

Best regards,

0
T
TKIF2016IT
Accepted Answer
5 months ago #192219

ok , thank you so much

0
T
TKIF2016IT
Accepted Answer
5 months ago #192484

hi , do we have any update

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #192491

Hi,

May I take an Akeeba backup of the site?

0
T
TKIF2016IT
Accepted Answer
5 months ago #192577

yes , sure , you can do what you need

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #192637

Thanks!

Can I have your database access? Were there images in your albums before? If I remove tables from the database, would it cause any loss of data for you?

Best Regards,

0
T
TKIF2016IT
Accepted Answer
5 months ago #192713

Sure No problem the albums image is just test image and i gave access for the data

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #192716

Thanks!

Link to the database, please?

0
T
TKIF2016IT
Accepted Answer
5 months ago #192718

ok

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #192722

Actually I meant to say, where I need to put the credentials of your cPanel user?

0
T
TKIF2016IT
Accepted Answer
5 months ago #192737

in

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 5 months ago #192850

Sorry but this is clearly not your cPanel address!

0
T
TKIF2016IT
Accepted Answer
4 months ago #193074

sorry , i made a mistake it

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 4 months ago #193410

Thanks!

Please check now and let me know.

0