Mega menu builder glitching - Forum | JoomShaper
Solved Helix Framework

Mega menu builder glitching

Asked by John Roy 1 year ago Last activity 1 year ago

I have created a screenshot video of the glitch that is occuring when I am trying to use the mega menu in the template styling interface for menu.

https://go.screenpal.com/watch/cT1ebLn6NUy

Accepted answer

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Paul Frankowski Senior Staff
1 year ago · edited

Hi John,

Support Policy 8.8.- we cannot support templates that were made by somebody else, and you got it from Windstripe.

Yes, maybe they used our Helix engine, but it doesn't change anything in our rules. Sorry.

Free Quick tips:

  1. Delete that menu item, create a new one, and assign submenu items again.
  2. Or, Rebuild Menu structure using Joomla tools.

And my role ends here.

1 more reply

John Roy Asked this

@paul: Thank you for the Free advise. WIll let you know if this occurs on a JS template.

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