Megamenu Builder Not Showing Actual Menu State - Question | JoomShaper
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Megamenu Builder Not Showing Actual Menu State

M

mdgarf

Helix Framework 7 months ago

Hi, Helix ultimate 2.1.2, latest joomla Set the menu items trough joomla menu, and modified trough template/settings/menu builder 3 colums on one menu item

at certain point menu joomla shows single colum, menu builder shows no megamenu when created adds no menu and web shows 3 colums ...

deleted some menu items in joomla menu, things did not updated in template/settings/menu builder, but web page is updated??

tried deleting all cash, played with compress ccs (template settings)

there is some kind of miscomunication in template/settings/menu builder, it sets but does not update itself where is the cache for the template/settings/menu builder? how to force template/settings/menu builder to rebuild? master is joomla menu or template/settings/menu builder?

any ideas? thanks

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2 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 7 months ago #186176

Hello mdgarf,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur

Mega Menu is handled from Template Options -> Menu settings. So, add or remove Mega Menu items from the Template Options. There are no settings for Mega Menu in Joomla menu system. You may follow the documentation:

Helix Ultimate Mega Menu

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 months ago #197299

Just checking in to see if you had any feedback regarding the solution provided. If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.

If there's anything else you need assistance with, feel free to let us know!

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