Hi, in EU i need set when a company from Germany buy a product from Italy to set Taxes to 0%, but if it's a company to buy to set Taxes to 22%. How i can?
thanks
Staff replied
EasyStore
vat for company different from normal people
22 replies
Ofi Khan Staff
Hello Pirosoft,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.
Sorry, it is not possible to set different taxes. All customers are considered the same whether it is Company profile or Personal profile.
Best regards
Josef Rosner
Hello Ofi, just a small note: in the EU, there are rules for intra-community deliveries. If you have a valid VAT number, you don't have to pay sales tax. This is regulated by law in the EU, and a shop program must be able to accommodate this. This isn't about equal treatment of private individuals and businesses.
regards
Josef
Josef Rosner
Hello Ofi, here are the rules for intra-community trade
https://www.zoll.de/DE/Fachthemen/Steuern/Einfuhrumsatzsteuer/Innergemeinschaftliche-Lieferung/Allgemeines/allgemeines_node.html
regards
Josef
Ofi Khan Staff
Thanks, I have checked it and shared with the team.
Josef Rosner
perfect - thanks
Ofi Khan Staff
You are welcome
Ofi Khan Staff
1 year ago
· edited
Hello Josef Rosner
Thanks for joining in. Sorry, I am not aware of this law. Can you share any link where I can check it? I would like to learn about it. Then I will share it with the development team so that they can make necessary changes to adopt it.
Best regards
Pirosoft Asked this
Hi, when you add this feature?
best regards
Ofi Khan Staff
Sorry, I do not have any time frame. For the next version, the development work is almost finished. I have shared this issue with the developer team. They will check it out later.
Pirosoft Asked this
Hi, news about this feature?
thanks
Ofi Khan Staff
Sorry, it is yet not discussed. It will take some time as we have other priorities.
Josef Rosner
Hello Ofi, that sounds as it will take a long time ?
and what about my Question - https://www.joomshaper.com/forum/question/40684
Ofi Khan Staff
Hello Josef Rosner,
The developer team is informed. They will have to take the design from the design team. Things will take time.
Best regards
Pirosoft Asked this
Hi, it's very urgent for my customers this feature, when will you implement it?
best regards
Francesco
Ofi Khan Staff
The team is unclear about the requirement. Previously shared documentation was in Dutch Language. Is it possible to have any English documentation of this law? Please forward it to us. We will check out the requirements.
Pirosoft Asked this
https://marosavat.com/intra-community-vat-what-it-is-how-apply/
this is the documentation. It's very urgent. Please.
Josef Rosner
Hello Ofi,
and for many weeks now, I have needed the option to adjust the invoice so that it complies with the requirements of the tax authorities in Germany and other countries!
Ofi Khan Staff
We have forwarded your issue to the development team. The team is currently working with Multilingual and Multi-currency feature. Your request will be implemented later.
Josef Rosner
Hello,
after four weeks of programming multilingualism, a feature that's not as important as the correct VAT identification or the correct invoice required by European tax authorities, what's the current status?
You're selling Easystore as an additional extension for sppagebuilder, which we had to pay for, and nothing's been done regarding legal compliance requirements?
Ofi Khan Staff
Thank you for your message and for sharing your concerns.
We completely understand the importance of VAT compliance and proper invoicing, especially for users within the EU. Our team has been actively prioritizing multilingual features to improve accessibility and global usability, but we also recognize that compliance-related updates are equally critical.
Please rest assured that legal and tax compliance (including VAT-related improvements) are on our roadmap, and we’re already reviewing potential solutions to ensure EasyStore meets the necessary regional requirements.
I have personally talked to the developer team today to solve this issue urgently. The developer team has assured me that they will work on it. Unfortunately, we have design dependency on this matter. We will figure out a way to override the invoice view.
We truly appreciate your patience and feedback — it helps us improve the product for everyone.
Pirosoft Asked this
Hi, an example to clarify. If you have a ecommerce in Italy and you sell a product to other EU country (for example Germany), there are 2 possibilities:
(If a product cost 100€ + 22% VAT)
- the buyer does not have a VAT number, the TAX calculation don't change = product price 122€
- the buyer have a VAT number (it's a company), if the VAT number is registered in the VIES system (e-commerce does NOT have to do real-time checks) and it's from other EU country, the buyer does not pay VAT = product price 100€
The simplest solution is to insert a checkbox that asks the customer if he has a valid VIES VAT number. If the buyer select the checkbox and enter a VAT number, he will pay the price of the product without VAT taxes.
Please it's urgent, i ask this 2 months ago.
Best regards
Francesco
Ofi Khan Staff
Thanks for the clarification. I will talk to the developer team next week.
I will update their response here.
Ofi Khan Staff
The team has agreed to add the feature. They will work on it. We might have it in the next release.
Pirosoft Asked this
Hi, Can you tell me when the next release is expected?
(my customer need this feature)
thanks
Ofi Khan Staff
1 year ago
· edited
I had a talk with the developer team this morning. This update will not be included in the next release. The next release is scheduled for the next week. It will go mostly with bug fixes. Your requested feature is on our priority. It will be added after that release.
I hope you understand that it is a new feature and requires time to develop. We have to work on the current tax system and test it after the development.
Pirosoft Asked this
hi, you have a road map for next release?
bes regards
Ofi Khan Staff
Sorry, no estimated date is available to share. It WILL NOT BE released in this week. This is the information I have. We have plans to release multilingual ability in this version.
Pirosoft Asked this
After 3 months from my request, I risk losing the client... please....
Pirosoft Asked this
Hi, news?
best regards
Ofi Khan Staff
Sorry, you have to wait more 😞
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