When the hamburger menu is displayed on my homepage, clicking on the menu text doesn't open the submenu. It only appears briefly and then closes again.
Only when the displayed arrow (">") is clicked does the menu open permanently.
This is very unfortunate to use because it's not intuitive.
I use Helix Ultimate 2.1.3 as a template together with SP Page Builder.
Try it out at https://bmtv.de
Solved
Templates
Hamburger Menu not working with click on menu text
Accepted answer
Marked as the solution
Atick Eashrak Shuvo Staff
Hello Kinastowski,
I've added some custom JavaScript code within the template's custom JS section.
Please marked the issue as solved
9 more replies
Atick Eashrak Shuvo Staff
Hello Kinastowski,
Thank you for bringing this to our attention. I'm sorry for the inconvenience you're experiencing with the hamburger menu.
To help me investigate this issue more effectively, would you be willing to grant me temporary administrative access to your site? This would allow me to thoroughly examine the problem and find a solution.
Before providing credentials, I highly recommend creating a complete backup of your site to ensure the security of your data.
Looking forward to your response.
Best regards
Kinastowski Asked this
Please see hidden content.
Best Regards Hartmut
Tim
i also had this issue. I added extra left-padding to the arrow on the media query from the moment it is mobile so the padding almost reaches the parent menu item text
I'm no css wizard so the selector probably can be better
this ismy example
div.offcanvas-menu>div.offcanvas-inner>div.sp-module>div.sp-module-content>ul.menu>li.menu-deeper>a>span.menu-toggler{
padding-left: 95px;
}
Atick Eashrak Shuvo Staff
Hello Kinastowski,
Sorry for the inconvenience. Could you please check if the issue is resolved now?
Looking forward to your response.
Best regards
Kinastowski Asked this
No, it is the same behaivor as before.
You can test it by yourself. Do the following steps:
- Go to https://bmtv.de
- Resize the window until you can see the Hamburger Menu and open it
- Try to open a sub menu
Regards
Hartmut
Atick Eashrak Shuvo Staff
Please check the hidden content area
Kinastowski Asked this
It is working in general but only if you click on ">" character. If you click on the menu text belonging to it will not work.
But normal behaivor is to click on the menu text.
Regards
Hartmut
Atick Eashrak Shuvo Staff
Check the hidden content.
Kinastowski Asked this
Excuse me, my fault it is working now. But what did you change?
Regards Hartmut
Stefan Gros
Is it possible to make such solutions visible to all, since i have the same issue.
Atick Eashrak Shuvo Staff
Please create a new forum post regarding your issue. Solution is different for different template
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