SP Easy Gallery - Forum | JoomShaper
Staff replied Feature Requests

SP Easy Gallery

Asked by Jerome PORTERAT 11 months ago Last activity 11 months ago

Hello,
I just installed SP Easy Image Gallery and the following error appears in the administration section: 500 Table 'gg3fb_alex.alex_speasyimagegallery_albums' doesn't exist<br />Table 'gg3fb_alex.alex_speasyimagegallery_albums' doesn't exist
Can you help me?

Joomla 5.3.4
modele Shaper_onepage
www.menuiserie-alex.fr

Thank you

5 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
11 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Jerome PORTERAT Asked this
11 months ago

Can you also tell me how I can remove the color selection mode on the right side of the template?

Sincerely,

Ziaul Kabir Staff
11 months ago

Hello,

I need access to your cPanel, as some database tables required for the Image Gallery addon are missing.

Alternatively, if you prefer to handle it on your end, please let me know, and I’ll send you the required tables.

Thanks,

Jerome PORTERAT Asked this
11 months ago

see hidden content

Ziaul Kabir Staff
11 months ago

Issues fixed.

Thanks.

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