SP Easy Gallery - Question | JoomShaper
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SP Easy Gallery

JP

Jerome PORTERAT

Feature Request 1 week ago

Hello, I just installed SP Easy Image Gallery and the following error appears in the administration section: 500 Table 'gg3fb_alex.alex_speasyimagegallery_albums' doesn't exist<br />Table 'gg3fb_alex.alex_speasyimagegallery_albums' doesn't exist Can you help me?

Joomla 5.3.4 modele Shaper_onepage www.menuiserie-alex.fr

Thank you

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206207

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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JP
Jerome PORTERAT
Accepted Answer
1 week ago #206221

Can you also tell me how I can remove the color selection mode on the right side of the template?

Sincerely,

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206232

Hello,

I need access to your cPanel, as some database tables required for the Image Gallery addon are missing.

Alternatively, if you prefer to handle it on your end, please let me know, and I’ll send you the required tables.

Thanks,

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JP
Jerome PORTERAT
Accepted Answer
1 week ago #206233

see hidden content

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206241

Issues fixed.

Thanks.

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