Problem in offconvance in iPhone - Forum | JoomShaper
Staff replied Helix Framework

Problem in offconvance in iPhone

Asked by Ghada Zoubi 10 months ago Last activity 10 months ago

Hello
I have a problem in the offconvance menu in mobile
just in iPhone 14 Pro Max
when I open it from this mobile version we cant click on any link in the menu!!
can you please check if there is something as mask on the top ??

3 replies

Oldest first Newest first Most helpful
Paul Frankowski Senior Staff
10 months ago

Hi Ghada,

  1. Please try now, remember to refresh Safari 2x (!)
  2. Can you install also other browser from Apple Store: Chrome & Opera and check also on them.
  3. Can you use 2nd different smartphone (device), and check on it too.
Ghada Zoubi Asked this
10 months ago

Hello
in safari its working
in chrome still not working

Paul Frankowski Senior Staff
10 months ago

Point (3) please, becuase it may be a cache issue

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