When I edit an article using SP LMS EVENT, inserting a built-in emoji fails to save. Clicking save displays the following message. - Forum | JoomShaper
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When I edit an article using SP LMS EVENT, inserting a built-in emoji fails to save. Clicking save displays the following message.

Asked by shopsoup 10 months ago Last activity 10 months ago

When I edit an article using SP LMS EVENT, inserting a built-in emoji fails to save. Clicking save displays the following message.

Incorrect string value: '\xF0\x9F\x98\x83\xE7\xAB...' for column axcs_college430.college0415_splms_events.description at row 1

Joomla:5.3.0
DB10
Template name:Educon II

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Atick Eashrak Shuvo Staff

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

3 more replies

Atick Eashrak Shuvo Staff

Hello shopsoup,

Thank you for reporting this issue. I apologize for the inconvenience you're experiencing with saving emojis in SP LMS EVENT articles.

To help me investigate this further, would you be willing to grant me temporary administrative access to your site? This will allow me to directly examine the problem and hopefully resolve it quickly.

Before providing credentials, I strongly advise creating a full backup of your site to ensure data security.

Looking forward to your response.

Best regards

shopsoup Asked this

Yes,Thank you very much!

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