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Nectar/EasyStore Images

Asked by Peter Kennedy 9 months ago Last activity 9 months ago

How can I determine why my EasyStore product images are not showing on my Nectar Template Home Page?

Accepted answer

Marked as the solution
Ziaul Kabir Staff

Thank you for your patience.

Please check the site now. It seems that Helix Ultimate → Image → Lazy Loading was causing the issue. I’ve disabled lazy loading in Helix Ultimate for the moment.

Thanks

2 more replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Peter Kennedy Asked this

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