Nectar/EasyStore Images - Question | JoomShaper
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Nectar/EasyStore Images

PK

Peter Kennedy

Template 3 months ago

How can I determine why my EasyStore product images are not showing on my Nectar Template Home Page?

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3 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #213185

Thank you for your patience.

Please check the site now. It seems that Helix Ultimate → Image → Lazy Loading was causing the issue. I’ve disabled lazy loading in Helix Ultimate for the moment.

Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 months ago #213175

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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PK
Peter Kennedy
Accepted Answer
3 months ago #213179

See hidden content

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