Hello on the off-canvas menu when you click on it, the screen freezes and we get an X. This happens on a cell phone and desktop. We are using HelixUltimate_V2.2 with Joomla 6.0.2.
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Off-Canvas Menu is freezing w an X
Asked by Lindy Wineman
8 months ago
Last activity 8 months ago
5 replies
Paul Frankowski Senior Staff
Hi Lindy,
Probably caused by JS compression. Please go to Template Options > Advanced and disable JavaScript compression > Save settings. If that will help - super.
I that will not help, disable also CSS compression and compare.
Lindy Wineman Asked this
Thank you for responding but that did not help. I have done both suggests and cleared my history. Still same result.
Paul Frankowski Senior Staff
I noticed that problem is ONLY on home page, it means that one of extra added elements makes that mess.
Can you disable Facebook box ? In generates long list of errors in debugger.
Lindy Wineman Asked this
It weird because it freezes the whole screen and it is only this site.
Lindy Wineman Asked this
No, it is requested by client to be on the front page. Do you have another way to have it on the front page like that with it out debugging like crazy?
Paul Frankowski Senior Staff
8 months ago
· edited
The main question is, does Mobile Menu works without FB code? If yes, you have to find alternative, maybeFB module that may work better than code that you used so far.
You need to understand undeniable fact the problem with the mobile menu stems from a javascript conflict, not our product itself.
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