Not adding to shopping cart after update

Hi Edze,

We sincerely apologize for the inconvenience you are experiencing after updating from version 1.7.5 to 1.7.6.

To properly investigate the issue with products not being added to the shopping cart, may I take a full backup of your site so I can replicate and examine the problem on my local machine? This will allow me to identify the root cause more efficiently and provide an accurate solution.

Please let me know your confirmation so we can proceed.

Kind regards

I apologize for the inconvenience caused. Could you please clear your browser cache check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Hello Edze,

Thank you for your message.

First, please accept my apologies for the inconvenience this issue may have caused.

The problem was related to the extension version being used. It contained a bug that caused conflicts when the website was installed in a subdirectory rather than the main domain. This has been addressed in the latest version of the extension.

I have updated your site to the latest version, which resolves the issue.

We truly appreciate your patience and understanding. Please let me know if you notice anything further or require any additional assistance.

Kind regards