Cannot edit labels on small items - Forum | JoomShaper
Staff replied SP Page Builder

Cannot edit labels on small items

Asked by clausjepsen 6 months ago Last activity 6 months ago

When an item in Page Builder is very slim it is impossible to change the label text.
In the attachment you see some tiny text-fields in the left side. If one click on the "T" icon to change the label, nothing appears.

As label is not in the properties (only Title) it is impossible to change the label unless widen the column.
I reuse (copy) this page as template several times a year and have no interest in changing it.

Could you either include label in propterties or make edit workable even when very slim?

7 replies

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clausjepsen Asked this
6 months ago

I made a small video to illustrate the problem:

Video

Ziaul Kabir Staff
6 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

clausjepsen Asked this
6 months ago

Credentials and page example posted in Hidden Content.

Ziaul Kabir Staff
6 months ago

Hello,

I checked your site, I see that the column size is small so that the icon not have enough space to visible, If you increase the column size of this addon, you will see this.

Thanks

clausjepsen Asked this
6 months ago

Hi,

Let me get this right: Your suggestion is that I change my visual design built with SP PageBuilder in order to get the SP PageBuilder backend to work? No way - that is a product error that should be solved.

Just to be clear: If I maximize my browser the column gets wider but it still doesn't work (see image).

Ziaul Kabir Staff
6 months ago

Read my message again please.
Also, there is no image attached.

Thanks

Ziaul Kabir Staff
6 months ago

Keep mouse on text, icon will appear, No need to click on text. I see they appear in your page.

Thanks,

clausjepsen Asked this
6 months ago

You are misunderstanding me.
I have no problem changing the text.
It is the label (name) of the component that I cannot change.

Ziaul Kabir Staff
6 months ago

However, I’m able to modify the addon level text at the admin level, including the content. Please check here: https://prnt.sc/cFNTF50vMhP_

I will also forward this to our development team so they can review it further and make the options visible on smaller spaces.

Thanks.

clausjepsen Asked this
6 months ago

Yes, but not on the one above name "09:30" - not even if the browser window is made wider as you can see in my image-2. I am ready to help your developer team to replicate the error.

Ziaul Kabir Staff
6 months ago

Please, let us know, How we can reproduce it.

Thanks

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