Error: "Impossibile recuperare l'elenco dei modelli." - Forum | JoomShaper
Solved SP Page Builder

Error: "Impossibile recuperare l'elenco dei modelli."

Asked by Kquadro Elettronica SRL 5 months ago Last activity 5 months ago

Hello,

whenever I open a page in the editor and click on "Impostazioni di pagina" (Page Layouts) the page editor goes in a loop and keeps on opening yellow message boxes on the right side of the screen "Impossibile recuperare l'elenco dei modelli." (Unable to retrieve template list).
I cannot check or change the page settings.
Can you help me?

Accepted answer

Marked as the solution
Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

4 more replies

Kquadro Elettronica SRL Asked this

Please confirm

Kquadro Elettronica SRL Asked this

where was the issue? what did you do?

Ziaul Kabir Staff

I did nothing. Seems to be caching issues.

Thanks

Kquadro Elettronica SRL Asked this

Thank you very much. Seems to work now.

Ziaul Kabir Staff

You are welcome. We greatly value your opinion and would love to hear your feedback about SP Page Builder. If you could spare a moment, it would mean a lot to us!

You can share your review here:

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