Solved EasyStore

EasyStore 1.8.0 - Review Form 'Submit' Button Unresponsive (ReferenceError: data)

Asked by Bruce Paine 5 months ago Last activity 5 months ago

Hi Support Team,

I am using EasyStore 1.8.0 on Joomla 5 with the Allura (Helix Ultimate) template. The 'Write a Review' submit button does nothing.

Technical Details:

Browser Console Error: ReferenceError: Can't find variable: data at alpine.min.js.
It appears the x-model="data.title" and associated Alpine variables are failing to initialize.

Troubleshooting already performed:

Purged all legacy third-party plugins and files (site is clean).
No template overrides for com_easystore exist in the template folder.
Removed and re-added the Review Addon in SP Page Builder.
Disabled JS compression in Helix.
Reinstalled EasyStore 1.8.0 core files.

Can you provide a fix or a patched JS file for the Alpine.js initialization?

Accepted answer

Marked as the solution

Ziaul Kabir Staff

5 months ago

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

7 more replies

Ziaul Kabir Staff

5 months ago

Hi Bruce,

Thank you for the detailed report and for outlining the troubleshooting steps you’ve already taken.

We have identified the issue you described regarding the unresponsive “Write a Review” submit button and the associated Alpine.js (This is bundle of all js used) error. This has been forwarded to our development team for further review and investigation.

We appreciate your patience on this matter. Hopefully, the issue will be resolved in this upcoming release.

Best regards,

Bruce Paine Asked this

5 months ago

Hi Ziaul,

Thank you for sending a prompt reponse.

It's good to know that the dev team are on to it.

Again I will look forward to the next release.

So far things are going well with Easystore setup and testing. This is the last of the issues I have found to date.

Thanks again.

Ziaul Kabir Staff

5 months ago

Please check—our new version is now available to install.

Thanks!

Bruce Paine Asked this

5 months ago

OK will do! That was quick!

Cheers!

Ziaul Kabir Staff

5 months ago

You are welcome.

Best Regards,

Bruce Paine Asked this

5 months ago

Yes, after installing the Easystore update, the submit button is now working.

For the benefit of others, the reviews do not appear instantly after being submitted.
Before reviews appear on the public site the following needs to happen:-

The review published from administrator.
The product page refreshed.

Thanks!

Ziaul Kabir Staff

5 months ago

Hi,

Yes, that’s correct — reviews need to be manually approved in order to be displayed on the product.

Thanks

Bruce Paine Asked this

5 months ago

I wondered if there might be a notification sent to the shop or web site owner when reviews are received and pending review. I didn't notice anything while testing so assume it is just a matter of logging on every so often to check for reviews.

Ziaul Kabir Staff

5 months ago

I’ve added this to our feature list for further review.

Thanks.