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Template logo changes causing issues

Asked by CCT 5 months ago Last activity 5 months ago

Hello , we have installed https://www.joomshaper.com/joomla-templates/optimax template and when we change the logo here administrator/index.php?option=com_ajax&helix=ultimate&id=12 , for first time header part completely disappeared and for second time reinstall optimax_quickstart_j5_v1.0.1 and changed the logo now we are getting Class "JoomShaper\SPPageBuilder\DynamicContent\Site\PageSeoSettings" not found .

please note SP extension are all uptodate still the same issues

thank you

Accepted answer

Marked as the solution
Atick Eashrak Shuvo Staff
5 months ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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