Hello Preston Moore

Thanks for contacting with us and please take our sincere apology for the experience in our product. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Thanks

Hello, just checking to see if there was an update on this.

Thanks

Hello, paying customer here. Can anyone help me with this?

Hello Preston

Please take our sincere apology for the delay. Please allow us some time. We are working on it.

-Regards

Hello Preston

Please check your site. I have added a custom code in your custom css option.

-Regards

Hi Anne,

The desktop version is fixed but the mobile version is still being pushed down below the header.

If you're going to perform the fix, please give me details on what you did.

Thanks

Hello Preston Moore

Your mobile view issue is fixed. I have added some custom css in the template option.

-Regards

Thanks

Hello Preston

You are welcome. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. I have a humble request too. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory. This will inspire us to improve. https://extensions.joomla.org/extension/sp-page-builder/ (https://extensions.joomla.org/extension/sp-page-builder/)

Whatever fix was applied caused a problem with the mobile menu. I can't open the menu now, it just links to the home page.

Hello Preston

Please check your site and let us know about it. Have a nice weekend.

-Regards

All set, thank you for your help.

Can you tell me what the fix was, please?

Hello Preston

I have added this code in custom css option:

img.logo-image.white-logo.d-none.d-lg-inline-block {
    display: none !important;
}
@media (max-width: 767px) {
                #sp-logo {
                    position: relative;
                }
                body.ltr #offcanvas-toggler.offcanvas-toggler-left {
                    float: left;
                    margin-right: 20px;
                    position: relative;
                    z-index: 3333;
                }
                #sp-logo .logo {
                    position: absolute;
                    left: 15px;
                }
            }

-Regards