Awaiting an answer General

Quick point about my situation as webmaster and impact on my own customers

Asked by TOCHTERMANN DAMIEN 5 months ago Last activity 4 months ago

Hi dear Joomshaper Team.

I'd like to explain you my actual situation ( and i think the one of some other professionals here) .
I'm long date customer of Joomshaper products and see that you want to have efficient solutions for us to be concurrent of other systems ( Flexicontent is quite similar to Dynamic Content, Easystore as concurrent of Hikashop...). BUT, there is a big problem, no one of your solutions is actually 100% usable for me (and surely for other customers).
My business is just near Switzerland ( 35000 potential customers) but i cant recommand them Easystore because still not multilingual, not multi-currency, whereas other solutions allow it since 10+ years.
Another of the websites i have to FINALISE need import of massive datas as dynamic content but only in specific collections ... once more not possible. Please be aware that your customers are partly webmasters that have deadlines from their own customers and cant simply answer them "we have to wait that Joomshaper includes this, they didnt thought it was necessary / usefull".

Please be more attentive to your component creations , else it may have heavy impact on business of your customers.

3 replies

Ofi Khan Staff

5 months ago

Hello TOCHTERMANN DAMIEN,

Thank you for taking the time to share this feedback so openly. We truly understand your frustration, especially when you are working with real client deadlines and need reliable production-ready solutions before recommending them to your customers.

You are absolutely right that features like multilingual support, multi-currency support, and advanced data import workflows are not “optional” for many professional projects. These are critical requirements in many markets, especially in Europe, and we understand how difficult it becomes when a promising solution cannot yet fully meet client expectations.

Our goal with products like EasyStore and Dynamic Content is indeed to build modern, competitive alternatives within the Joomla ecosystem. However, we also acknowledge that some important capabilities are still evolving, and your message highlights exactly why these gaps matter in real-world business scenarios.

Your points regarding:

EasyStore lacking multilingual and multi-currency support
Dynamic Content import limitations for specific collections
The impact on agencies/webmasters managing client expectations

are all valid concerns, and feedback like yours is extremely valuable for helping us prioritize development more responsibly.

We never want our users to feel stuck between promising features and unfinished workflows. Professional users like you depend on stability, flexibility, and predictability, and we take that seriously.

I will make sure your feedback is shared internally with the product and management teams. Constructive criticism from long-time customers carries significant weight for us because it reflects practical production needs, not just feature requests.

We sincerely appreciate your continued support over the years, even while raising these concerns. Conversations like this help us improve both the products and our direction moving forward.

Best regards

TOCHTERMANN DAMIEN Asked this

5 months ago

Hi Ofi, thanks for your answer.

May i send datas to be imported into website to your support ? i cant waste time anymore on that point. For your team it may be a 5 min task but not for me.

Ofi Khan Staff

5 months ago

Sorry, it is not possible. I have discussed the issue with the team today. It might not be possible to add export/import on SP Page Builder Dynamic Content soon. I am just being honest as I do not want you waste time waiting for the feature. Rest is on you.

TOCHTERMANN DAMIEN Asked this

4 months ago

oh ok, then i have to inform my customer that will loose time to use a other solution. time is money so he will be happy that cost goes higher ! (ironic)