Hi, so we have a small problem with Page builder updates. The older version 5.7.2 works just fine but there is an update available 6.6.2, when we updated it in new version on our test page than the photos disapeared, can you tell me why ?
I will also add 2 pages , the one with the old version where is images and the demo where is no images where with the new version.
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SP Page Builder
Page builder update not working
6 replies
Toufiq Senior Staff
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
joomla_admin Asked this
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Toufiq Senior Staff
Provide me phpmyadmin access. Thanks
joomla_admin Asked this
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Toufiq Senior Staff
Please check now. There wasn't thumbnail selected.
joomla_admin Asked this
Hi,
thanks! Can you be more specific? What changed between versions? Some CSS is different, paths changed.
Why update does not keep previous settings?
joomla_admin Asked this
never mind, found that you changed default template, corrected it and then run SQL for correcting thumbs.
I wish this would have be done automatically, or atleast some warning that update will break things.
Toufiq Senior Staff
I just change thumbnail image option medium to thumbnail from the article addon settings. I didn't modified sql.
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