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Staff replied Helix Framework

Author image shown only if in Gravatar

Asked by Renzo Carlucci mediaGEO 2 months ago Last activity 2 months ago

5 replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Renzo Carlucci mediaGEO Asked this

Ok

Ziaul Kabir Staff

Please, check now.

Thanks

Renzo Carlucci mediaGEO Asked this

It works, can you tell me what was wrong?
Regards

Ziaul Kabir Staff

The issue is that the file below does not check the SP Author Archives profile photo:

JROOT/plugins/system/helixultimate/overrides/layouts/joomla/content/blog/author_info.php

I have applied a fix on my end. I have also forwarded this issue to our development team for further review, and a permanent fix will be included in an upcoming release.

Thank you!

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