Prompt for security credentials - not needed for SPBOOKING - Forum | JoomShaper
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Prompt for security credentials - not needed for SPBOOKING

Asked by Preamble 2 months ago Last activity 1 week ago

We think this has to do with the extension, but it also may be the template.

We are using Travelkit with SPBOOKING and a few other 3rd party extensions.

We just launched the site Live to the public this week.
We always protect our 'administrator' directory under Joomla

It seems after we did that, when website visitors click on anything related to SPBOOKING, they are prompted for credentials.. We must have this fixed. We will NOT be removing protection for the administrator folder structure.

Is something referenced or linked in the administrator folder when SPBOOKING is called for a page?

please see the link to reprocude the issue

Go to https://yourboatsconcierge.com
then,
click on Packages in the menu. You will be prompted for credentials, but should Not be...
same thing happens when clicking on anything SPBOOKING related...

4 replies

Oldest first Newest first Most helpful
Preamble Asked this
2 months ago

We resolved this, disable User Profile plugin for SPBOOKING
(We will not be using any profile/account information for SPBOOKING)

Mehtaz Afsana Borsha Staff
1 month ago

Thanks for accepting the answer.

Mehtaz Afsana Borsha Staff
2 months ago

HI Preamble,

Thanks for contacting us. And glad to know that you have solved the issue.

-Regards.

Preamble Asked this
1 week ago

We thought we had this resolved however, it keeps coming back...
There are no protected files within htaccess around the SPBOOKING extension, as far as we know..

I can open another thread or can we reopen this one?

go to https://yourboatsconcierge.com/packages

and you will be prompted for credentials..

How can we stop this?

(Yes, we have htaccess protecting the administrator folder... that should not effect SPBOOKING)

Mehtaz Afsana Borsha Staff
1 week ago

Could you please create a new forum post about it? Our team will help you.

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