When I take a copy of the site template "Shaper_helixultimate Details and Files", so that i can edit that one, the copied template doesn't work. Or i'm not able to get the main menu to show, but in the original template it shows fine.
I got one error as I copied the template
"Warning
JInstaller: :Install: File does not exist [ROOT][TMP]/template_copy_6a71da3b355e7/en-GB.tpl_shaper_helixultimate_test2.ini"
I still use joomla 4
Can you help?
Hello,
Hope you are doing well.
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Thanks!
Hi there,
Thanks for reaching out.
Could you please provide temporary Joomla administrator access so we can check the issue from the backend?
Also, please let us know the exact version of Helix Ultimate you're using.
Regarding the warning below:
Warning JInstaller: :Install: File does not exist [ROOT][TMP]/template_copy_6a71da3b355e7/en-GB.tpl_shaper_helixultimate_test2.ini
This warning indicates that the language file for the copied template could not be found during the copy process. While it may not always be the direct cause of the issue, we'd like to inspect your template copy and verify why the main menu is not being displayed.
Best regards,
I still have joomla 4, and the system states that shaper helix ultimate is updateted, but sp pagebuilder not.
I'm not sure what version of Helix Ultimate, where can I see that?
It's 2.2.9
I think i should not duplicate the template. I only need to duplicate the style from the original and working template, isn't that right? If so, I'm fine for now :-)
Hi,
Yes, that's correct.
If your goal is to create a different configuration or appearance, you only need to duplicate the template style. There is no need to duplicate the template itself.
I'm glad to hear you're all set now. If you need any further assistance, feel free to let us know.
Best regards,
Hi,
You may accept an answer here in order to officially close the post:)
Have a nice day!
Thanks for accepting the answer:)
Have a nice day!
