Error when updating SPPB from 6.6.2 to 6.7.1 - Forum | JoomShaper
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Error when updating SPPB from 6.6.2 to 6.7.1

Asked by Brady McCain 2 months ago Last activity 2 months ago

I keep getting the following error when trying to update from 6.6.2 to 6.7.1...
JInstaller: :Install: Error SQL Duplicate column name 'catid'
Extension installation stopped.
Error installing component

But when I to Manage Extensions it shows that 6.7.1 is installed.
If I go to the Admin menu Components > SP Page Builder Pro, there are several language strings that are messed up in the sub menu. If I click on Pages, I get the following...
Failed opening required '/home/customer/www/susannelively.com/public_html/components/com_sppagebuilder/builder/classes/base.php' (include_path='.:/usr/local/php82/pear')
Call Stack

Function Location

1 () JROOT/components/com_sppagebuilder/helpers/helper.php:21
2 require_once() JROOT/components/com_sppagebuilder/helpers/autoload.php:35
3 BuilderAutoload::loadClasses() JROOT/administrator/components/com_sppagebuilder/sppagebuilder.php:39
4 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71
5 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::Joomla\CMS\Dispatcher{closure}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:73
6 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361
7 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150
8 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:206
9 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:304
10 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58
11 require_once() JROOT/administrator/index.php:32

1 reply

Ziaul Kabir Staff
2 months ago

Hello Brady,

Thank you for contacting us.

It looks like the update did not complete successfully, which is why some files and database changes are out of sync.

Please uninstall SP Page Builder, then install the latest version (v6.7.1) again using the full installation package.

Please note that uninstalling SP Page Builder may remove any SP Page Builder modules created on your site. If you have existing SP Page Builder modules, we strongly recommend performing this on a staging site first or creating a full backup before proceeding.

Once the installation is complete, please check whether the issue has been resolved. If you still encounter the same problem, please let us know, and we'll be happy to investigate further.

Thank you.

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