Hello,
I am trying to test/use PayPal for a site as the payment gateway. I have followed the Paypal guide but for some reason I am getting a error at checkout. The error is "PayPal order does not match this EasyStore order" but the actual payment is going through. When I go the backend it shows as paid but on the frontend the error is showing instead of being redirected to payment sucessful page. Is there extra settings that need to be changed within the PayPal API settings? Thnx
The issue was on our end and was related to the PayPal payment plugin. We have identified the issue and updated the plugin to the latest fixed version.
Thanks a ton for the quick turnaround fix on this.
You're most welcome! I'm glad we were able to resolve the issue quickly. Please feel free to reach out if you need any further assistance.
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Hi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
thanks for your help, info has been submitted
Please check now
It's working now! Can you please share what was updated?
Is there a place to download the paypal zip if I need to update other sites with this fix? Thnx
You should find an option in Joomla to update the plugin to the latest available version.
