Helix update has removed Menus on phones and tablets - Forum | JoomShaper
Solved Helix Framework

Helix update has removed Menus on phones and tablets

Asked by John Juhl 5 years ago Last activity 5 years ago

Helix update has removed Main Menus on phones and tablets

How do I get the Main menu back?

Thanks,
John

Accepted answer

Marked as the solution
John Juhl Asked this

Thanks Ofi,

it turned out that I just had to clear all browser data from my phone, and then it works.

Thanks for your effort 🙏😊

10 more replies

Ofi Khan Staff

Hello ScandiProof, John Juhl

I can see your menu in offcanvas on tablet and moblie devices. Please explain your issue more.

Best regards

John Juhl Asked this

On my iPhone I used to have three lines to the left of the logo - now I dont see these 3 lines - and can't access anything other than the frontpage

John Juhl Asked this

sorry, to the right of the logo 😅

Ofi Khan Staff

Your site is working fine.

Screenshot at Aug 30 19-49-49.png

John Juhl Asked this

it works on Android phone / Chrome - not on iPhone / Safari

Best regatds

Ofi Khan Staff

I have managed to check with an iPhone. It works on that too.

Ofi Khan Staff

You are welcome. I am glad that you have found the solution. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

Ofi Khan Staff

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
John Juhl Asked this

Will do :)

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