Helix Update has Removed Menus On Phones And Tablets - Question | JoomShaper
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Helix Update has Removed Menus On Phones And Tablets

John Juhl

John Juhl

Helix Framework 4 years ago

Helix update has removed Main Menus on phones and tablets

How do I get the Main menu back?

Thanks, John

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11 Answers
John Juhl
John Juhl
Accepted Answer
4 years ago #31441

Thanks Ofi,

it turned out that I just had to clear all browser data from my phone, and then it works.

Thanks for your effort 🙏😊

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #30974

Hello ScandiProof, John Juhl

I can see your menu in offcanvas on tablet and moblie devices. Please explain your issue more.

Best regards

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John Juhl
John Juhl
Accepted Answer
4 years ago #30994

On my iPhone I used to have three lines to the left of the logo - now I dont see these 3 lines - and can't access anything other than the frontpage

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John Juhl
John Juhl
Accepted Answer
4 years ago #30996

sorry, to the right of the logo 😅

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31017

Your site is working fine.

Screenshot at Aug 30 19-49-49.png

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John Juhl
John Juhl
Accepted Answer
4 years ago #31049

it works on Android phone / Chrome - not on iPhone / Safari

Best regatds

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31140

I have managed to check with an iPhone. It works on that too.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31454

You are welcome. I am glad that you have found the solution. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31455

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
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John Juhl
John Juhl
Accepted Answer
4 years ago #31494

Will do :)

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