Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Details provided. Thank you!

Please check this page and let me know. Thanks

Fixed now! Thank you! What was wrong?

BTW, this problem arised again. Can you please tell me how I may tackle this everytime it happens?

Did you change administrator access?

Yes I did. Please I need a way to be able to fix this myself whenever it occurs. For example, how you fixed it last time please?

Can you give me the administrator access to check the issue?

OK

I have checked again and it works fine.

https://prnt.sc/24s17x5

Still doesn't work from my part. I tried with Chrome and Edge (cache cleaned etc). What is wrong?

Try to check another computer and let me know.

I tried - unfortunately the same problem. BTW this doesn't happen with Shopin template.

But, Here is works fine. Can we join remote desktop via anydesk or teamviewer?

Tomorrow GMT +06 - 10AM To 6PM?

I would prefer not to opt for remote connection. I can shoot a video of the problem if it helps.

Please share screencast video. Thanks

Screencast attached.

Any news?

Did you change administrator access? If yes, Please grant me access of your administrator access. I will share a screencast video. Thanks

Please check.

Do you use cloudflare service in your site?

No!

Hi there, I have download a akeeba backup and checked my localhost. It works fine my end. I think your server blocked the loading resource. Will you please contact your hosting provider about the console error 403. Maybe folder permission issue.

https://prnt.sc/25e07ta

-Thanks

Thank you for the reply. I can't find how to fix this. I don't know even what to ask for. So maybe it would make sense to upload on localhost. Problem is that I have akeeba backup but I can't understand how to move the site on localhost. Is there any easy to follow guide?

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view

Thank you for the videos. As I understand, I still need to install phpmyadmin for windows (along with Apachem, PHP and mySQL).