Helix And Sp Creep Problem - Question | JoomShaper
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Helix And Sp Creep Problem

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Anthony m

Helix Framework 3 years ago

Hello everyone, I'm finishing my home page, I still have some things to fix, but the structure is almost that, from desktop everything works correctly, but from mobile there seem to be conflicts and in fact the vision is distorted.

  1. header sticky appears and disappears
  2. scrolling down to the page creates a conflict and trembles the screen unable to scroll. From the firefox development console I can't reproduce the problem. It only happens from smartphones (as you can see in the attached video). It always happens, especially if you scroll quickly. Can you help me?

https://drive.google.com/file/d/1MlTy4VJXy8bLMpvWiPtmk2HGvbgOIAHP/view?usp=sharing

site

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11 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #49155

Hi there!

Sorry for your issue.

Would you please try the following code into your custom CSS:

#sp-header {
    animation: none !important;
}

Note: Path towards custom CSS: Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

Clearing your Joomla and browser cache is always important. Kindly do let me know the result.

Best Regards

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AM
Anthony m
Accepted Answer
3 years ago #49157

Hello the code you mentioned was already inserted in my css, in fact the video refers to the problem with that css code included. The problem as you can see from the video comes up when you try to scroll very fast, sometimes from top to bottom, sometimes from bottom to top. If you see the video you realize that when you scroll very fast the screen starts shaking and scrolling is blocked

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AM
Anthony m
Accepted Answer
3 years ago #49159

See what happens here. The header that disappears at this moment takes a back seat. The problem is page scrolling which creates an ugly graphic effect. By scrolling the page very quickly it starts to shake and you can't go up or down

https://drive.google.com/file/d/1My8joWvGMtt5bzC0unOzJAEp5ZJ-_a5B/view?usp=sharing

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Pavel
Pavel
Accepted Answer
3 years ago #49185

Hi. In one of the other topics with the same problem, @Toufiq promised that it will be fixed in the next update.

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Anthony m
Accepted Answer
3 years ago #49206

thanks pavel for your answer .. are you referring to the top header problem or the conflict program when scrolling? thank youyou

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Pavel
Pavel
Accepted Answer
3 years ago #49211

Both problems are a consequence of one reason

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AM
Anthony m
Accepted Answer
3 years ago #49219

ok, thanks for your answer, so with the next update i fix this problem?

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Pavel
Pavel
Accepted Answer
3 years ago #49225

I don't know. I'm not Joomshaper team member

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AM
Anthony m
Accepted Answer
3 years ago #49227

Thanks Pavel for your help, I hope someone from the team gives me some feedback. it is indeed a very annoying problem, and I could not find any solution to buffer it.

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AM
Anthony m
Accepted Answer
3 years ago #49311

Goodmorning everyone, Anyone on the team who could give me some information about it?

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AM
Anthony m
Accepted Answer
3 years ago #49412

Both problems are a consequence of one reason

@Pavel

You helped me understand the cause of my problem, and thus focus on a cause. I just commented on this github thread: https://github.com/JoomShaper/helix-ultimate/issues/149

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