Social Icons Disappear At Articel-function - Question | JoomShaper
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Social Icons Disappear At Articel-function

FH

Frank Hansmann

Helix Framework 3 years ago

Hello,

we have an issue on many pages after we made the Helix Update (2.0.5 @Joomla3.10.4). At the articel-function there are social icons included, that disappear. You can click them on but the icon is missing...

Do you have a solution for this? Maybe we have to make an update to Joomla 4.0.5...

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8 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #50877

Hi

Could you please share your site URL so that I can check? -Note: Make sure you have backup when you update your Joomla

-Regards

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FH
Frank Hansmann
Accepted Answer
3 years ago #50881
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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #50897

Could you please give me a screenshot?

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FH
Frank Hansmann
Accepted Answer
3 years ago #50921

Sorry, thats right link to the direct page...

https://cdu-dieburg.de/index.php/component/content/article/8-vorstand/12-vorstandswahlen-der-cdu-dieburg?Itemid=101

There are 3 bullets on top of the text...These are the 3 social icons.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #50941

Could you please give me your super admin access on the hidden content? I need to check

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FH
Frank Hansmann
Accepted Answer
3 years ago #50943

Here...

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FH
Frank Hansmann
Accepted Answer
3 years ago #51815

Is there a solutions for us?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #51863

Clear hard Reload your browser cache. This usually happens because of the browser cache. So first clear your browser cache. http://prntscr.com/rvw401 If it does not work then Update your template and clear your Joomla and Browser cache. It will be work If anyone sees font awesome icon problem after template update like this: http://prntscr.com/r0nx6o then inspect the element and change the CSS font-family: "Font Awesome 5 Free" like this that CSS is coming from the custom CSS file, you need to change that file CSS http://prntscr.com/r0nxtb By the way, don't forget to keep a backup when you update your template

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