It is not working yet. I have tried with VPN too, then it is showing login denied!
However, you can try the following:
Taking a full site backup before trying anything is always important.
Please go to this localtion, then unzip and replace the existing site.php file with the attached one:
templates/shaper_opus/sppagebuilder/addons/slideshow_full/site.php
site (1).zip
Please go to this localtion, then unzip and replace the existing owl.carousel.min.js file with the attached one:
templates/shaper_opus/js/owl.carousel.min.js
owl.carousel.min.js.zip
Best Regards