New SP Pagebuilder Pages Can Not Be Created - Updating Pages is No Problem
enrafnonius
We have several websites with SP Page Builder Pro running on the same server.
Some of these sites do not allow to create new pages When saving you get the message "Page succesfully saved"- but it is not displayed in the "SP Page Builder Pro - Pages overview"
All sites are Joomla 4.06 SP Page Builder Pro 3.8.3 PHP Version 7.4.27 Web Server Apache/2.4.29
The fact that some sites can create new SP Page Builder pages indicates it is not a server problem. Permissions and chmod are equivalent for all sites. Under localhost the behaviour is the same
We do see that in those sites that don't save pages actually a record is added to the Joomla table "_assets" - but not in the table "_sppagebuilder". In the _assets table is stored consequently as "com_sppagebuilder.page.0" ("the name - and consequently "0" - it overrides when you retry to save a new page with the same name). All _sppagebuilder tables do have auto increment.
Note that updating an existing page is no problem for all sites - it only affects the creation of new pages
Please advice
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the database access to check the issue? I will check & get back to you soon.
-Thanks
enrafnonius
Accepted AnswerHi Toufiq, Direct external acces to the database is unfortunatly not possible in our hositng environment. I uploaded the Akeeba backup of one of the malfunctioning sites to our ftp. Login credentials herunder.
Toufiq
Accepted AnswerI tried to find out the solution using Akeeba backup on my localhost. But, No clue found. Need more time. Thanks
mc_sr
Accepted AnswerI'm having the same problem. When I click "New", create a new page, and the click "Save & close" the page isn't saved and dosen't not appear in the list of pages. Same for "Save as copy".
@Toufiq Any ideas how I can fix this?