Slide with Video is not visible on phones - Forum | JoomShaper
Staff replied SP Page Builder

Slide with Video is not visible on phones

Asked by merique 4 years ago Last activity 4 years ago

Hello guys.

We just finished another project with Ultimate Helix. On different pages (startpage eg) we used the slideshow Add-The first slide has a videobackground content, then other standard slides with Images follows.
Now we found out, that the Videoslide is not displayed on smartphones. The first slide is there, also the text contents but the video background not. Looks terrible on phones

I found no special smartphone configuration in the slideshow Add-On to get this issue solved.
I also tried container from "custom" to "Bootstrap" - no changes

Any ideas?

https://blumen-samanyolu.de/

yours, Meric

1 reply

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Mobile device can't play video background and in this case need to set placeholder background image for the mobile device. I think you did it and it works fine my end.

File (3).jpg

-Thanks

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