Helix Ultimate Site Template Not Saving Menu Selections - Question | JoomShaper
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Helix Ultimate Site Template Not Saving Menu Selections

George Ivory

George Ivory

Template 3 years ago

I have a multilingual site under construction using Joomla! 4.1.0 with the latest Helix Ultimate template. The site was working fine until yesterday. The site has 2 languages and the main menus work fine on all pages switching properly etc. I notice the issue that when I enter pages (Community Builder) the one main menu dissapears. I checked in the Site Template and the menu for Community builder was not selected so I toggled all and saved on exit. I checked the other template (English ) and the Community Builder menu was unchecked. When I toggled all and saved. I checked the other template and the previous selected Community Builder menu. It seems that when it's saved in one menu it's removed from the other.

Any ideas on why the menu can only be saves to 1 template?

Thanks

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #57707

Hi there!

Thanks for your query.

One menu item can follow one template style. That is why it can be selected within one template style in Menu assignment tab.

However, can you give me a screencast showing the whole thing to understand the issue, please? And your site URL here would be better also to check.

Best Regards

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George Ivory
George Ivory
Accepted Answer
3 years ago #57721

Hi Rashida, thank you for oyur reply, the matter has been fixed. I was selecting an additional menu not the main menu that was set to ALL languages and it wouldn't save in both templates. I decided to uncheck the menu in the one template it saved to and that corrected the problem.

I hope you understand my explaination as it's late and I'm not writing you detailed account. All is working fine and thank you for getting back to me.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #57896

Hello,

Glad to know that all is working well now:)

And thanks for sharing your experience with us.

You may accept the most useful answer in order to close the post.

Best Regards

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