Addon: Articles Scroller > News Carousel > Enable Arrow Controllers > Not working on mobile - Forum | JoomShaper
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Addon: Articles Scroller > News Carousel > Enable Arrow Controllers > Not working on mobile

Asked by 71Media 4 years ago Last activity 4 years ago

Hi,

I use the Addon: Articles Scroller > News Carousel and when I enable the option "Enable Arrow Controllers" it works fine on desktop but not on mobile.

On desktop the class is "fa fa-angle-left" etc and icons are shown.
On mobile the class is "bx-prev" and "bx-next" and no icons are shown.

Why and how to fix this?

15 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Please disable the jch optimize extension and check again.

-Thanks

71Media Asked this

Disable the jch optimize extension does not make a difference. I have sent you the creditials of our development area.

71Media Asked this

good luck

Toufiq Senior Staff

Please check now. Thanks

71Media Asked this

nope. still the same.

prev/next instead of < > arrows on all mobile devices

(after clearing cache in browsers)

71Media Asked this

This video shows my problem. I know my problem. Can you also make a video that shows the solution? And then tell me how you fixed it?

Toufiq Senior Staff

I have added a css code inside the custom.css file top.

71Media Asked this

But the video (and our site) still shows prev/next instead of < > arrows ???

Toufiq Senior Staff

Yes, Next & Prev will show on mobile device.

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