Also please note, in the same environment, i'm including another screen that is non-home, which has the header correctly, the header is missing only in the home page. https://prnt.sc/ydxvin3J-31g

Hi there!

Sorry for your issue.

The home page top area holds an empty section and the section gets default top, bottom padding values. It pushes the header below and as the header is transperant so it seems like white. Here is a screenshot for your ease:

https://prnt.sc/lS9_1BTvPGnf

You can remove that section from your page or you can use the following code in your custom CSS:

.sp-page-builder .page-content #section-id-1635717663436 {
    display: none;
}

Note: Path towards custom CSS(Joomla 3): Extensions>Templates>Styles> Click on your current default template name then choose Template Options. Then find custom CSS within the custom code.

For your other issue, I have checked your starting page but could not find that portion you mentioned you edited last time and then problem started. Would you kindly have a look if it is possible to let me know which addon it was? It will help me to assess the issue I think.

Best Regards

Thankyou Rashida for helping with this issue, the frontend header issue is resolved by applying the custom css that you have provided, And i have provided additional details about the section that caused this issue in the included video in the hidden section, Pls review and let me know if there are any additional questions, Appreciate your help very much

Hi,

Please take my apology for the delay!

I'm facing difficulty to reach your site/admin URL with/without VPN.

Would you please check this matter and let me know, kindly?

Best Regards

Thank you Rashida for looking into this, Pls find details in the hidden section and pls can you retry now

Hi,

You're welcome! I should have been quicker, would be much happier if I could help you with the rest of the issues!

Anyways, glad that your issue is now solved already, Thanks for letting me know about it.

Stay with us!

Best Regards

No worries Rashida, thanks for the intent to assist us (as needed), i know sometimes we all have to juggle more balls in the air than what we can handle.,

Exactly! Thanks for understanding and the appreciations...