Issue fix/report from StackIdeas about their PageBuilder addon for PayPlans - Forum | JoomShaper
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Issue fix/report from StackIdeas about their PageBuilder addon for PayPlans

Asked by Chris 4 years ago Last activity 4 years ago

I had an issue where the PageBuilder addon for StackIdeas PayPlans was not showing anything on the front end - I spoke with StackIdeas support and they came back with the below response which I wanted to pass on in case it can be added to future PB updates:

"After debugging this issue I found that this issue is coming from sppagebuilder itself when there is more than one sppagebuilder plugin existing on the site.

For now, we've applied a temporary fix to fix the issue and now the preview is showing fine.
Changes in the below-mentioned file path.
/components/com_sppagebuilder/parser/addon-parser.php in function named "getPluginsAddons".

You need to contact the SPPagebuilder support team regarding this issue, they will assist on this better.

Please take a look at this issue again and update us if you have any queries."

That will save future updates breaking this again :)

5 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have informed our team. I hope they will check.

-Thanks

Chris Asked this

Thank you :)

Toufiq Senior Staff

Developer team said that, they need more explanation about your issue. Can you share an screencast video? Thanks

Chris Asked this

I'll go back and ask StackIdeas as I'm not sure of more myself :)

Toufiq Senior Staff

Thanks for your information. Let me know what happen. Thanks

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