Issue Fix/report From StackIdeas About Their PageBuilder Addon For PayPlans - Question | JoomShaper
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Issue Fix/report From StackIdeas About Their PageBuilder Addon For PayPlans

Chris

Chris

SP Page Builder 3 years ago

I had an issue where the PageBuilder addon for StackIdeas PayPlans was not showing anything on the front end - I spoke with StackIdeas support and they came back with the below response which I wanted to pass on in case it can be added to future PB updates:

"After debugging this issue I found that this issue is coming from sppagebuilder itself when there is more than one sppagebuilder plugin existing on the site.

For now, we've applied a temporary fix to fix the issue and now the preview is showing fine. Changes in the below-mentioned file path. /components/com_sppagebuilder/parser/addon-parser.php in function named "getPluginsAddons".

You need to contact the SPPagebuilder support team regarding this issue, they will assist on this better.

Please take a look at this issue again and update us if you have any queries."

That will save future updates breaking this again :)

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #59897

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have informed our team. I hope they will check.

-Thanks

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Chris
Chris
Accepted Answer
3 years ago #60202

Thank you :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #60274

Developer team said that, they need more explanation about your issue. Can you share an screencast video? Thanks

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Chris
Chris
Accepted Answer
3 years ago #61179

I'll go back and ask StackIdeas as I'm not sure of more myself :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #61270

Thanks for your information. Let me know what happen. Thanks

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