Error On Frontend Editing/Creating Articles
Getting an error on frontend article editing/creation Using Manufacturer - Default Template Using Helix Ultimate 2.0.7
Error on page Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue()
Debug information: KExceptionError | Fatal Error [500] Call to undefined method Joomla\CMS\Helper\MediaHelper::getCleanMediaFieldValue() .../plugins/system/helixultimate/html/layouts/form/field/media.php:79 74 } 75 76 // Pre fill the contents of the popover 77 if ($showPreview) 78 { 79 $cleanValue = MediaHelper::getCleanMediaFieldValue($value); 80 81 if ($cleanValue && file_exists(JPATH_ROOT . '/' . $cleanValue)) 82 { 83 $src = Uri::root() . $value; 84 }
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
Note: If you use PHP version 8 then i would request you to downgrade your PHP version 8 to 7.4
-Thanks
[email protected]
Accepted AnswerToufiq, Thanks for your response! I am on PHP version 7.4. Unfortunately I cannot shre my username and password. I have confidential information and cannot allow other access. I am pretty good following directions though! Would you mind sharing a solutions so I can try?
Thanks again!
[email protected]
Accepted AnswerI have. PHP version 7.4 is the version I am using. I have not upgraded PHP on any of my websites. Thanks Toufiq!
[email protected]
Accepted AnswerDatabase Type mysql Database Version 5.6.41-84.1 Database Collation utf8_general_ci Database Connection Collation utf8mb4_general_ci PHP Version 7.4.28 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 3.10.4 Stable [ Daraja ] 11-December-2021 15:02 GMT Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
Toufiq
Accepted AnswerHi there,
Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
[email protected]
Accepted AnswerUnfortunately I cannot shre my username and password. I have confidential information and cannot allow other access.
I am pretty good following directions though!
Would you mind sharing a solutions so I can try?
Thanks again!
Toufiq
Accepted AnswerCan you give me a akeeba backup via google drive?
How to save akeeba backup
https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view
[email protected]
Accepted AnswerIf i do that, all confidential information, including API keys and passwords will be sent over the backup zip file. I cannot do that. . . I am sorry - is there other way?