Disappearing Fields When Dragged Or Clicked - Question | JoomShaper
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Disappearing Fields When Dragged Or Clicked

Ronny Ko

Ronny Ko

SP Page Builder 3 years ago

Hi,

I would like to report 2 bugs in version 3.8.3 thru 3.8.5.

one was PageBuilder inside a module. The other is in form builder

here are the videos I made to show you.

  1. https://recordit.co/RTaQIcwqBg
  2. https://recordit.co/XEY3shTpVu

Let me know if these are indeed bugs or not.

Just helping out the community.

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9 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 years ago #61776

Hi

Thanks for contacting us. And really thanks for sharing the bugs with us. I will check these bugs and get back to you soon.

-Regards.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #61794

Hi Ronny,

sorry, it's known bug, serveral forum topics about were so far. You have two options:

  1. Wait for SPPB 3.8.6 update (should be this week)
  2. OR install SPPB 3.8.3 by now

Yes, we have fix code in case you cannot wait any longer.

https://www.joomshaper.com/forum/question/12092

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Ronny Ko
Ronny Ko
Accepted Answer
3 years ago #61987

Sadly, after downgrading to 3.8.3, these problems are still present.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #62139

If we talk about SPPB module and Text addon issue.... update should be tomorrow.

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Ronny Ko
Ronny Ko
Accepted Answer
3 years ago #62142

That's correct. Thanks for the update. Can't wait.

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Ronny Ko
Ronny Ko
Accepted Answer
3 years ago #62565

I just checked after installing 3.8.6 and the problem remains unfixed at my side. I don't know why we're different.

To check, the form builder is under the sp page named "Contact Us"

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #62566

Maybe becuase we thought it's a problem only inside a MODULE. Our mistake.

I will make my own tests/screenshots, if you don't mind, from your site.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #62567

Module edition with Text addon, that one was on your video, now is 100% OK. I tested using Firefox and Chrome browser. Evidence.

foto_8073_2022.jpg

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #62568

But indeed there is a problem with moving items inside Select field - Form Builder addon.

So I have to ask our developer to test it as well.

Sorry, I don't have any fix for it :(

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