Disappearing fields when dragged or clicked - Forum | JoomShaper
Staff replied SP Page Builder

Disappearing fields when dragged or clicked

Asked by Ronny Ko 4 years ago Last activity 4 years ago

Hi,

I would like to report 2 bugs in version 3.8.3 thru 3.8.5.

one was PageBuilder inside a module. The other is in form builder

here are the videos I made to show you.

  1. https://recordit.co/RTaQIcwqBg
  2. https://recordit.co/XEY3shTpVu

Let me know if these are indeed bugs or not.

Just helping out the community.

9 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. And really thanks for sharing the bugs with us. I will check these bugs and get back to you soon.

-Regards.

Paul Frankowski Senior Staff
4 years ago · edited

Hi Ronny,

sorry, it's known bug, serveral forum topics about were so far. You have two options:

  1. Wait for SPPB 3.8.6 update (should be this week)
  2. OR install SPPB 3.8.3 by now

Yes, we have fix code in case you cannot wait any longer.

https://www.joomshaper.com/forum/question/12092

Ronny Ko Asked this

Sadly, after downgrading to 3.8.3, these problems are still present.

Paul Frankowski Senior Staff

If we talk about SPPB module and Text addon issue.... update should be tomorrow.

Ronny Ko Asked this

That's correct. Thanks for the update. Can't wait.

Ronny Ko Asked this

I just checked after installing 3.8.6 and the problem remains unfixed at my side. I don't know why we're different.

To check, the form builder is under the sp page named "Contact Us"

Paul Frankowski Senior Staff
4 years ago · edited

Maybe becuase we thought it's a problem only inside a MODULE. Our mistake.

I will make my own tests/screenshots, if you don't mind, from your site.

Paul Frankowski Senior Staff
4 years ago · edited

Module edition with Text addon, that one was on your video, now is 100% OK. I tested using Firefox and Chrome browser. Evidence.

foto_8073_2022.jpg

Paul Frankowski Senior Staff
4 years ago · edited

But indeed there is a problem with moving items inside Select field - Form Builder addon.

So I have to ask our developer to test it as well.

Sorry, I don't have any fix for it :(

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