compatibility error - Forum | JoomShaper
Staff replied SP Page Builder

compatibility error

Asked by Stefano 4 years ago Last activity 4 years ago

I, I don't understand why the contact box (before the initial text) looks good with the mobile device, while with the tablet it is not.
What can I do to make it compatible?

7 replies

Mehtaz Afsana Borsha Staff

Hi

Apology for your experience with our product.Could you please give me that specific page link and also screenshot of your issue? I need to check.

-Regards.

Stefano Asked this

Hi, in the PC and smartphone display there are white lines under each box. I wanted to know why in tablet viewing these are not there

Mehtaz Afsana Borsha Staff

Because on the desktop version this full container background colot is set to that color and no gap. That's why there is no gap on your tablet and there is a padding-top set on mobile that's why this gap is showing. This is normal not bug.Hope you understand.

Stefano Asked this

OK thank you. So it is not possible to make it also appear on the correct tablet?

Mehtaz Afsana Borsha Staff

No sorry its not possible.

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