Problems after upgrade from Helix Ultimate Framework 1.1.4 to 2.0.7 with Article Intro and Full Image and Caption - Forum | JoomShaper
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Problems after upgrade from Helix Ultimate Framework 1.1.4 to 2.0.7 with Article Intro and Full Image and Caption

Asked by Mike Underwood 4 years ago Last activity 4 years ago

On a category blog page, the Article Title has moved from above the Intro Image to below the Intro Image and the Intro Image Caption is not displaying.

The associated full article page also has the Full Article Image above the Article Title, and is missing the Caption.

I am including screen prints showing the Images and Links tab of an article, Categorty Blog Page https://www.clayconews.com/new and Single article page https://www.clayconews.com/new/news/19797-cumberlands-give-day-raises-113-000-to-benefit-students

The Article Title and Caption need to display as shown here on the live site, 2nd article down: https://www.clayconews.com/other-news

Thank you,
Mike


Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

For this site
https://mike-underwood.com/test

Find out this css code from your custom.css file. 

@media only screen and (min-width: 767px){
.caption-align {
    text-align: center;
}
}

And replace with this css code 

@media only screen and (min-width: 767px){
.caption-align {
    text-align: center;
    word-break: break-word;
    width: 270px;
}
}

For this site
https://www.clayconews.com

Find out this css code from your custom.css file. 

@media only screen and (min-width: 767px){
.caption-align {
    text-align: center;
}
}

Replace with this css code 

@media only screen and (min-width: 767px){
.caption-align {
    text-align: center;
    width: 360px;
}
}

45 more replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Mike Underwood Asked this
4 years ago

Access info is in the hidden area.

Thank you,
Mike

Toufiq Senior Staff
4 years ago

Please use the Helix blog option image and alter text of image. Then check again. I have added alter text and image from the helix blog option.

Mike Underwood Asked this
4 years ago

Toufiq,

Using the Helix blog option image is not a fix for this problem and really has nothing to do with this problem.

The Helix framework update should not change the positon of the Intro, Full Article image and Caption that has been this way for years. The site has 1000's of news articles and using your logic my client would need to go back and update those 1000's of articles to use the blog image which is not an valid answer.

You need to look at correcting the placement of the Intro Image, Full Article Image and Caption that have changed with the update of Helix Ultimate to correct the issues. As telling my clients that they need to change the way they do business and have done for years and oh by the way you have to go back and update all of your articles that they have, is not acceptable when it should be a simple update to correct the bug that was introduced in V2 of the Helix Framework.

Thank you,
Mike

Toufiq Senior Staff
4 years ago

Can you share a screenshot of old design?

Mike Underwood Asked this
4 years ago

I am attaching the Category Blog and Full Article pages from the live site.


Thank you,
Mike

Mike Underwood Asked this
4 years ago

No admin access has not changed, you are trying to access the live site not the dev site. Please see the URL in Hidden Content for the correct URL.

Toufiq Senior Staff
4 years ago

Will you please check & let me know. Thanks

Mike Underwood Asked this
4 years ago

Toufiq,

The pages are now correct, thank you. Will you be releasing an update for Helix or do I need to remake some changes when I update the live site?

Thank you,
Mike

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