Database Update error - Forum | JoomShaper
Staff replied SP Page Builder

Database Update error

Asked by Manuel 4 years ago Last activity 4 years ago

Hello, recently I got a message in Pagebuilder that I should do a database update. Unfortunately this message does not go away. I have found in another post the file maintenance.zip and applied this to the two data but the problem remains. There was also another post pointed out where I tried to change this in the PHPmyAdmin. Unfortunately this also fails. Attached are a few screenshots:
https://prnt.sc/bWTsXih_lKAy phpmyadmin error
https://prnt.sc/YaksObasvzYw sp-database message
https://prnt.sc/OICAhc1bwY36 database errors
https://prnt.sc/SxNQiTYbzk2j fixed database
and then comes again the message that something is wrong
https://prnt.sc/tDFxavwgoKYf

Here the system informations:
https://prnt.sc/ss3JYsfribxk

Regards Manuel

17 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have downloaded your site backup using akeeba backup. Allow me more time.

-Thanks

Manuel Asked this
4 years ago

No problem, thanks.

Best Regards

Toufiq Senior Staff
4 years ago

I have checked your site my testing site and it works fine.

Manuel Asked this
4 years ago

I will try it again. I delete all then make a new database with the same name and reinstall the Backup. Then I will see that it works.

Best Regards Manuel

Manuel Asked this
4 years ago

Hi Touofiq,
So now I was having time to reinstall the Backup what you was sending me. Before I install the backup and the Database I was cleaning the folder and the Database complete.
The reinstall was without errors.

After all was done I open Pagebuilder and again comes the messages like before.
Maybe you can check it again what goes wrong there.
Thank you

Best regards Manuel

Toufiq Senior Staff
4 years ago

Did you install akeeba backup?

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